Getting sick in Glastonbury is easy, but complaining about your doctor over a mediocre turkey club at Manee Thai shouldn’t be part of the recovery plan. You’ve got plenty of options nearby, from the long haul to Swan Integrative Health, which feels like a spa for your nervous system, to the brisk, no-nonsense care of Dr.

Gregory Czarnecki, who’ll fix you up and crack a joke about it. We’ve combed through the patient reviews so you don’t have to waste a copay figuring out who actually listens.

Here’s where to find the right one.

Ann M. Sousa, DO

Dr. Sousa’s office is the kind of place that feels like it was designed by someone who actually likes people. No harsh fluorescent lights, no cold silence. You get the sense she’s heard every complaint before, and she still treats yours like it matters. The staff doesn’t make you feel like a number, which is rare enough to be suspicious. I walked in with my usual list of gripes and walked out with a plan that didn’t involve Google. It’s not flashy, but it’s solid. If you want a doctor who listens without checking her watch, this is your spot. Just don’t expect a magic show. That’s not her job.

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Swan Integrative Health and Wellness

Highlights
Warm, welcoming, knowledgeable staff
Worth the long-distance travel
Variety of services offered
Strongly recommended by patients

I drove past three gas stations and a suspiciously cheerful roundabout to get here, and I’d do it again. Swan Integrative Health and Wellness is worth the mileage, which is saying something for a place that charges by the visit, not the mile. The staff is warm enough to make you forget you’re in a medical building, and knowledgeable enough to answer questions you didn’t know you had. They offer a variety of services, so you can get your annual checkup and your weird shoulder thing looked at without a referral runaround. Patients swear by it. I’m starting to see why. Just bring snacks for the drive back.

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Natalie C. Webb, MD

Highlights
Calm, patient, never rushes
Knows charts before entering
Goes above and beyond
Sets anxious minds at ease
Caring, attentive, and thorough

Dr. Webb walks into the room like she’s already read your chart twice and maybe a third time for fun. Calm, patient, never once glancing at the clock. That alone puts her in the top one percent of humanity, let alone doctors. She sets anxious minds at ease, which is a superpower I’d pay extra for. She answers questions like she’s got all day, because she apparently does. I’ve had doctors who made me feel like a checklist. This one makes me feel like a person with a pulse and a history. If you’re the type who gets nervous just saying the word 'appointment,' she’s your cure. Bring your worry list. She’ll take it seriously.

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Trinity Health Of New England Medical Group - Glastonbury

Highlights
Listens and respects patients
Answers every question thoughtfully
Treats patients as care partners
Handles emergencies with kindness
Provides thorough, quality time

Trinity Health of New England Medical Group in Glastonbury has figured out something most places haven’t: you can listen to patients and still run an efficient practice. The doctor here treats you like a care partner, not a passive victim of your own symptoms. Every question gets a thoughtful answer, even the dumb ones, and I’ve asked plenty. They handle emergencies with kindness, which is a skill you can’t fake. The quality time is real, not the kind where they’re already typing your prescription before you finish your sentence. It’s thorough, respectful, and surprisingly pleasant. I left feeling like my health was a team project, and the team actually wanted me on it. That’s rare.

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ProHealth Physicians, Glastonbury Primary Care

Highlights
Exceptional physician, Dr. Rhee
Compassionate, professional patient care
Resolves longstanding health issues

ProHealth Physicians in Glastonbury has one name that keeps coming up, and it’s Dr. Rhee. I’ll admit I was skeptical when the receptionist said he’d handle my case, but now I get it. He’s compassionate without being condescending, professional without being cold. He actually solved a longstanding health issue that three other doctors had shrugged at. That alone earned him a permanent spot on my speed dial. The staff is friendly enough, though they’re clearly there to support him, not the other way around. If you want a doctor who treats you like a puzzle worth solving, not a checkbox to tick, this is your place. Just be patient with the wait. Good care takes time.

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Edward Detweiler, DO

Highlights
Thorough, unhurried patient sessions
Actively answers and researches questions
Quick referrals and prescriptions
Kind, knowledgeable, highly recommended
Patients stay for the long term

Dr. Detweiler doesn’t rush, and I mean that in the best way possible. He’ll ask a question, then actually wait for the answer, which is disorienting at first. When he doesn’t know something, he says so and then researches it on the spot. That’s honesty you don’t often get from people with medical degrees. His referrals and prescriptions happen fast, no bureaucratic foot-dragging. Patients stick with him for years, and I can see why. He’s kind, knowledgeable, and somehow still interested in your problems after hearing them a hundred times. It’s not the most exciting doctor’s office in town, but it’s the kind you trust with your life. And that’s the whole point, isn’t it?

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Pamela Neumann, APRN

Highlights
Compassionate, competent care worth driving for
Listens and engages, never rushes
Fifteen years of trusted guidance
Thorough, attentive, and knowledgeable
Phenomenal provider, simply the best

Pamela Neumann has been my guide through fifteen years of questionable health decisions, and she’s never once made me feel stupid about them. She listens, she engages, and she doesn’t rush. That last one is a miracle in this field. She’s thorough and attentive, and she knows her stuff well enough that I’d drive across the state for her, which I do. The office is fine, but she’s the reason you come. She’s compassionate without being sappy, competent without being cold. I’ve had other providers try to fill her shoes, and they all came up short. If you’re looking for a provider who treats you like a human, not a file, she’s the one. Just don’t tell her I said that.

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Evelyn Smith, MD

Highlights
Thorough evaluations over decades
Supportive through difficult situations
Friendly, professional staff members

Dr. Evelyn Smith has been doing thorough evaluations for decades, and it shows. She’s seen it all, and she still acts like your case matters. She’s supported me through some genuinely awful situations, and she never once wavered. The staff is friendly and professional, which is a nice bonus, but they’re clearly taking cues from her. She’s the kind of doctor who remembers your history without pulling up a chart, and that’s either terrifying or comforting. For me, it’s comforting. She’s not flashy, but she’s steady. If you want a doctor who’s been around long enough to know what actually works, she’s your person. Just be prepared to wait a bit. She’s worth it.

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Michael Deshaies, DO

Highlights
Professional, friendly, and welcoming
Excellent bedside manner
Beloved by his patients
A rare smiling face

Dr. Michael Deshaies is a rarity: a doctor who smiles and means it. His bedside manner is excellent, which is a phrase I’ve never used before without sarcasm. He’s professional, friendly, and welcoming, and he somehow makes a medical exam feel less like a punishment. Patients adore him, and I’m not sure if it’s his personality or just that he doesn’t make you feel like a hypochondriac. Either way, it works. His office is run smoothly, and the staff seems happy, which is a good sign. If you’re tired of doctors who look at you like a walking symptom list, give him a shot. You might actually enjoy the visit, and that’s saying something.

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Circle Care Center - Glastonbury

Highlights
Worth an hour’s drive
Dr. Abriola earns trust
Friendly, professional, well-kept office
Exceptional service, patient-focused care
New patients welcomed warmly

Circle Care Center in Glastonbury is worth an hour’s drive, and I don’t say that lightly. Dr. Abriola earns your trust in the first five minutes, which is faster than most people earn mine. The office is clean, well-kept, and run by a friendly staff that doesn’t treat you like an inconvenience. New patients are welcomed warmly, which is rare in a world where you’re usually just a name on a clipboard. The care is patient-focused, and they actually listen. I’ve had doctors who made me feel like I was bothering them with my existence. Not here. If you’re looking for a fresh start with a provider who cares, this is it. Just bring a book for the waiting room. It’s still a doctor’s office.

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Laurinda Santos, MD

Highlights
Listens to all questions
Accurate, to-the-point diagnoses
Explains things in detail
Kind, thoughtful, thorough care
Trusted for many years

Dr. Laurinda Santos has been my doctor for years, and she’s never once made me feel rushed. She listens to every question, no matter how ridiculous, and then gives you an accurate, to-the-point diagnosis that actually makes sense. She explains things in detail, but not in a way that makes you feel stupid. She’s kind, thoughtful, and thorough, and she’s earned my trust through a decade of ups and downs. Her office is nothing fancy, but you don’t need fancy when you have a doctor who remembers your history and cares about your future. If you’re looking for someone who treats you like a person, not a puzzle, she’s your pick. Just don’t expect her to rush. She won’t.

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Gregory Czarnecki, DO

Highlights
Listens and acts fast
Saves lives with urgency
Knows your history cold
Kind, thorough, and funny
Gives practical home fixes

Dr. Gregory Czarnecki is the kind of doctor who saves lives and still jokes about it. He listens, and then he acts fast. That’s a combination I’ve learned to appreciate after years of medical runarounds. He knows your history cold, so you don’t have to repeat yourself ten times. He’s kind, thorough, and funny, which is a rare trifecta. He also gives practical home fixes that actually work, not just prescriptions you’ll forget to fill. Patients stay with him for the long haul because he’s effective. He’s not the warmest guy in the room, but he’s the most competent. If you need a doctor who’ll take your symptoms seriously and not waste your time, he’s your guy. Just be ready for a little sarcasm.

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